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BPO – Business Process Outsourcing

Business Process Outsourcing

Suarez&Co  fully understands the client-side of this business from our extensive experience, we are committed to to deliver  a successful partnerships to our clients not just facilitating the supplier-client relationship but making sure the BPO delivers.

We  opened offices in Manila, Philippines the BPO HUB of Asia Since 2012  in order to truly understand the real operations of the BPO and behavior of  its agents. Today the firm has build partnerships with key players in the Philippines BPO market, Our local relationships and thorough understanding their operations is a key advantage to our clients.

  • Featured Services
  • Call Center & Outsourcing Strategy Consulting
  • Vendor Selection
  • Due Diligence
  • Vendor & Partner Management
  • Internal  or External Call Center Performance Improvement or Management Call Center Redesign
  • RFP Support & Contract Management
  • Vendor Compensation
  • Channel Strategy, Development & Management

We understand  the complexity and challenge that that has become to manage a company’s  call center. With so many Business Process Outsourcing options available in the market today, we realize the value of providing expertise and resources to these critical decisions and apply our extensive industry experience to help clients avoid major supplier challenges. We will assist you to select and manage the the best partner for your immediate needs . We establish long-term, value-added relationships with our clients. This is accomplished by going above and beyond providing just internal call center project or sourcing support services.